Privacy Policy

Who we are

Honk Hire Co provides scooter rental services on the Sunshine Coast, Australia. This policy explains how we collect, use, and protect personal information when you contact us through our website, email, and Facebook/Meta tools.

Information we collect

• Contact details you provide (name, phone number, email if provided).
• Booking preference details (dates, scooter type, pickup/delivery preference).
• Messages sent via email or Facebook/Instagram direct messages.
• Basic analytics and device information from website visits.

Facebook and Meta data use

If you contact us via Facebook or Instagram, or submit a Meta lead form, we may receive information from Meta such as your name, phone number, and message content. We use this information only to respond to your enquiry, provide quotes, and manage bookings.

How we use your data

• Respond to enquiries and confirm availability.
• Prepare quotes and booking details.
• Provide support before, during, and after hire.
• Meet legal and compliance obligations.

Data sharing

We do not sell personal information. We only share data with service providers required to run operations (for example, communication, hosting, or payment tools) and only where needed.

Data retention

We keep information only as long as required for enquiries, bookings, legal obligations, and dispute handling, then securely delete or anonymize it.

Your rights

You may request access, correction, or deletion of your personal data at any time. For Facebook data deletion instructions, visit our User Data Deletion page.